Returns & Exchanges

At MAHI Leather, we take pride in our craftsmanship and offer a 30-day return policy on all non-personalized items to ensure you are completely satisfied with your purchase. Every piece is handcrafted with care, and we are committed to making the return process as seamless as possible for our customers.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack your unused leather item in its original protective dust bag and packaging to prevent any damage or scuffing during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked courier service to send the package back to our central warehouse for inspection.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, we will process your full refund or exchange within 5-7 business days to your original payment method.